Ensslin, Leonardo; Ensslin, Sandra Rolim; Dutra, Ademar; … - In: Business Process Management Journal 23 (2017) 1, pp. 71-86
Purpose The purpose of this paper is to collect data and select a bibliographic portfolio (BP) of the literature on the performance evaluation of business process management (BPM) governance, in order to highlight studies aligned with business process governance, and with scientific recognition...