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  • Search: subject:"Proactive training"
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Year of publication
Subject
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Berufsbildung 1 Betriebliches Bildungsmanagement 1 Beziehungsmarketing 1 Challenging tasks 1 Consumer behaviour 1 Coproduction 1 Customer education 1 Customer satisfaction 1 Einzelhandel 1 Employer-provided training 1 Feeling of competency at work 1 Further training 1 Information sharing 1 Konsumentenverhalten 1 Kundenzufriedenheit 1 Organizational identification 1 Proactive training 1 Proactive training seeking 1 Reactive training 1 Relationship marketing 1 Retail trade 1 Salespeople 1 Script 1 Verkaufspersonal 1 Vocational training 1 Weiterbildung 1
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Online availability
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Undetermined 2
Type of publication
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Article 2
Type of publication (narrower categories)
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Article in journal 1 Aufsatz in Zeitschrift 1 research-article 1
Language
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English 2
Author
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Bowen, David E. 1 Cangialosi, Nicola 1 Déprez, Guillaume R.M. 1 Llosa, Sylvie 1 Nicod, Lionel 1 Odoardi, Carlo 1
Published in...
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Industrial and Commercial Training 1 Journal of retailing and consumer services 1
Source
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ECONIS (ZBW) 1 Other ZBW resources 1
Showing 1 - 2 of 2
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Information sharing and feeling of competency at work: a proactive training seeking perspective
Cangialosi, Nicola; Odoardi, Carlo; Déprez, Guillaume R.M. - In: Industrial and Commercial Training 56 (2024) 3, pp. 166-180
through the introduction of the concept of proactive training seeking as a novel dimension of proactive behavior. …
Persistent link: https://www.econbiz.de/10015344501
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Cover Image
Customer proactive training vs customer reactive training in retail store settings : effects on script proficiency, customer satisfaction, and sales volume
Nicod, Lionel; Llosa, Sylvie; Bowen, David E. - In: Journal of retailing and consumer services 55 (2020), pp. 1-12
Persistent link: https://www.econbiz.de/10012268798
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