Longenecker, Clinton O.; Scazzero, Joseph A.; … - In: International Journal of Quality & Reliability Management 11 (1994) 4, pp. 45-52
setting, feedback and problem‐solving activities on product defect rates. Two manufacturing cells were randomly selected, with …‐reduction goal‐setting approach, received daily performance feedback, and developed a group problem‐solving mechanism as part of the … and suggests that a combination of team goal setting, feedback and problem‐solving practices can improve product quality …