Search Results - subject:"Problem solving"

Barabba, Vincent; Pourdehnad, John; Ackoff, Russell L. - In: Strategy & Leadership 30 (2002) 5, pp. 5-9

promote their proprietary problem solving techniques do not educate their clients. They promote maxims that define rules of …

Persistent link: https://www.econbiz.de/10015016392

A continuous improvement process at Severn Trent Water

Tennant, Charles; Warwood, Stephen J.; Mun Ping Chiang, … - In: The TQM Magazine 14 (2002) 5, pp. 284-292

process was developed based on a structured problem‐solving model incorporating the application of established quality tools …, to be applied by problem solving teams from the customer relations department. It was recommended that the team members … should be trained in the problem solving process, and the related quality tools and techniques. Also, management should lead …

Persistent link: https://www.econbiz.de/10015032966

What’s in a name? Complexities in the definition of “refurbishment”

Mansfield, John R. - In: Property Management 20 (2002) 1, pp. 23-30

The lifecycle of a building is supported by a number of distinct processes that attempt to address physical deterioration. Many of the processes – maintenance, repair, replacement and refurbishment – are commonly discussed in ways that suggest that they are indistinguishable from each other....

Persistent link: https://www.econbiz.de/10014971549

Collective and individual improvement activities: the role of reward systems

Kerrin, Máire; Oliver, Nick - In: Personnel Review 31 (2002) 3, pp. 320-337

Mechanisms for increasing participation of employees in problem‐solving activities such as continuous improvement (CI …) programmes often include the use of problem‐solving teams. Teams can support problem solving by emphasizing accountability for …, it is unclear how effort within these organisational forms should be rewarded. This article describes the use of problem‐solving …

Persistent link: https://www.econbiz.de/10014973785

Self‐esteem and the self‐censorship of creative ideas

Williams, Scott David - In: Personnel Review 31 (2002) 4, pp. 495-503

Creative processes halt when those who generate creative ideas self‐censor them. Self‐censorship may become a greater concern in performance management as organizations of the future are likely to face growing pressures to be creative, innovative, and adaptive. Self‐censorship was...

Persistent link: https://www.econbiz.de/10014973794