Counselling can be seen as “soft” by many managers and personnel professionals, but is actually one of the best ways of improving performance at work. Shows how counselling significantly improved a sales woman’s performance by identifying the underlying problem. Looks at how some of the...

Aims to clarify the logic on which current action learning variants are based in order to better inform practitioners and aid them in making methodological choices appropriate to need rather than faddishness. First attempts to identify what it is Revans and other practitioners are trying to...

The just‐in‐time (JIT) production and inventory philosophy coupled with manufacturing automation in the form of computer integrated manufacturing (CIM) and its related facets are considered by many as great competitive weapons. The birth of JIT and its positive influence on the global...

Group and team meetings are important organisational processes. These teams, therefore, should be managed and supported appropriately in order to produce effective outcomes. One method of undertaking this is to use skilled and competent facilitators. Facilitators not only support the meeting...