The willingness of negotiating parties to cooperate, communicate, and compromise ‐ prerequisites of the problem‐solving … orientation ‐ often lead to successful outcomes. Consequently, problem‐solving oriented strategies are often employed by … negotiators’ perceptions of their counterparts’ strategies seem to have the strongest influence on the extent of problem‐solving …

tutorial (workbook) and self‐tutorial (computer)) for each of the seven steps in the quality improvement problem‐solving … training directors were then queried on the degree of difficulty experienced in executing each of the problem‐solving process …