Offers a postmodern, deconstructive analysis of total quality management (TQM) theory and practice. Problematizing TQM, uncovers unchallenged assumptions and implicit power relations cloaked by management science′s veil of objectivity and value‐neutrality. Tracing these assumptions and power...

Looks at one company′s attempt to avoid the pitfalls arising in the first two years of TQM introduction, especially when operating a multi‐site, multinational company. Discusses the company and its reasons for introducing TQM. Reflects on the lessons learned and concentrates on specific...

Describes how, in order to disprove the misconception that although TQM is a good idea it would not work in their company/sector, the University of Northumbria has set up a Best Practices Club that enables companies to exchange ideas, successes and failures on the subject, for the benefit of...

Assesses the future of management development (MD) in Arab countries in the 1990s. Interprets developments in the political, economic and organizational fields to support an appreciable increase in the need and demand for MD in these countries. Encourages MD firms to adopt a growth strategy to...