mediate the following relationships; perceived distributive justice with word of mouth, perceived procedural justice with word … Structural Equation Modelling (SEM) reveal direct relationships between perceived distributive justice, perceived procedural … justice, perceived interactional justice and customer satisfaction in regard to service recovery. The results also show that …

procedural justice climate in predicting job crafting. To test our model, we conducted a survey of 265 employees working in 44 … procedural justice climate is an important group-level context that influences employee job crafting. Implications for job …

. We rely on the foundations of procedural justice theory which states that when a decision making process is considered as …

making procedural justice. In this research, we used field research technique and for gathering data collection used …. The result of this research indicates the meaningful and direct relationship between information technology and procedural … justice in Telecommunication Company of Isfahan. …