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Search: subject:"Procedural fairness salience"
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Not all that glitters is golden : the impact of procedural fairness perceptions on firm evaluations and customer satisfaction with favorable outcomes
Mathur, Pragya
;
Jain, Shalini Sarin
- In:
Journal of business research : JBR
117
(
2020
),
pp. 357-367
Persistent link: https://www.econbiz.de/10012286500
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