Rehse, Jana-Rebecca; Abb, Luka; Berg, Gregor; Bormann, … - In: Business & Information Systems Engineering 66 (2024) 6, pp. 799-816
Studying the behavior of users in software systems has become an essential task for software vendors who want to mitigate usability problems and identify automation potentials, or for researchers who want to test behavioral theories. One approach to studying user behavior in a data-driven way is...