Process control methods, in general, and quality, in particular, most often refer to the measures taken especially to the finished product, as well as to the technological process, in order to maintain its performance within certain statistical parameters. Genichi Taguchi is the first who...

Background: This study aims to analyze the relationship between lean practices and orga- nizational performance in a public institution, specifically, a military organization. Methods: The research has a quantitative approach with a descriptive character, having as a sample the members of a...

This paper proposes a knowledge-based customer-centric strategic model to respond to environmental challenges and achieve sustainable competitive advantage (SCA) in the supply chain management (SCM) context. The proposed model strives to leverage knowledge-based distinctive core competencies...

Organizations invest and engage in various process innovation activities to achieve superior operational performance and gain strategic advantage. While research has examined the impacts of such activities on organizational outcomes, few studies have focused on organizational competences that...