Majority of recent empirical papers in the Operations Management (OM) use observational data to investigate the effects of a adopting a program or policy. However, observational data does not offer random assignment of these program or policies; therefore, estimating the causal effects is...

Purpose - The literature review aims to facilitate a broader understanding of on-demand service platform operations management and proposes potential research directions for scholars. Design/methodology/approach - This study searches four databases for relevant literature on on-demand service...

Background: The Plan-do-check-act (PDCA) cycle methodology for a continuous improvement project implementation aims for the internal logistics upgrade, which is especially important in the industrial context of a component manufacturing company for the automotive sector. Objectives: The goal is...

Total quality management of higher educational institutions is of paramount importance for modern society and presents a growing interest for researchers. In this paper the issue of effective establishment of total quality management system in higher education in Macedonia is discussed in...

1. Introduction to digital transformation in Business -- 2. Insight and Control over Personal Data for Swedish local Government: A citizen-centered model for public-private data sharing -- 3. Virtualizing New Product Development in Heavy Asset Industries -- 4. What are we automating? On the need...

1. Introduction -- 2. Inventory management in online store – strategy overview -- 3. Supplier evaluation – set of criteria for e-commerce -- 4. Multi-criteria model of supplier evaluation for e-commerce -- 5. The criteria for ABC inventory classification in e-commerce -- 6. Multi-criteria...