through global process transformation. Research limitations/implications – The case report can help researchers to further … theorize about IT-enabled process transformation. The GCC program resulted in significant improvements in the performance and …. Practical implications – Overall, the GCC case provides an illustrative example of successful process transformation at the …

orientation, what additionally emphasizes the delicacy of business process transformation. Concerning the literature, there is a … propose a Generic Process Transformation Model which should be able to ensure smooth transition, with emphasis on specific … problems related to process transformation. Although the proposed model is theoretically and logically based, without empirical …