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  • Search: subject:"Process complexity"
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Year of publication
Subject
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Process complexity 6 process complexity 3 Beziehungsmarketing 2 Business process management 2 Cross-functional teams 2 Customer involvement 2 Dienstleistungssektor 2 Digitalisierung 2 Digitization 2 Frontline employees 2 Innovation 2 New product development 2 Organisatorischer Wandel 2 Organizational change 2 Produktentwicklung 2 Prozessmanagement 2 Radical service innovation 2 Relationship marketing 2 Service industry 2 Service-dominant logic 2 business process innovation 2 business process redesign 2 redesign heuristics 2 Advanced manufacturing technology 1 Arbeitsgruppe 1 Arbeitszufriedenheit 1 Business network 1 Business process complexity 1 Business process standardization 1 Collaborative competence 1 Competence 1 Complex systems 1 Complexity management 1 Consumer behaviour 1 Customer integration 1 Customer satisfaction 1 Dienstleistung 1 Dienstleistungsinnovation 1 Dienstleistungsqualität 1 Digital nudges 1
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Online availability
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Undetermined 7 Free 4 CC license 2
Type of publication
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Article 12
Type of publication (narrower categories)
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Article in journal 7 Aufsatz in Zeitschrift 7 research-article 2 Article 1
Language
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English 10 Undetermined 2
Author
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Hartline, Michael D. 2 Melton, Horace 2 Pentland, Brian T. 2 Tsakalidis, George 2 Vergidis, Kostas 2 Ahmed, Hareer Fatima 1 Boer, Harry 1 Chaudhuri, Atanu 1 Chu, Tianshu 1 F.R.R.S. do Carmo, Luiz 1 Fu, Xiaorong 1 Holten, Roland 1 Hosseinian-Far, Amin 1 Hærem, Thorvald 1 Khandan, Rasoul 1 Kremser, Waldemar 1 Liu, Peng 1 M.T. Thomé, Antônio 1 Ran, Yaling 1 Rosenkranz, Christoph 1 Sarwar, Dilshad 1 Schäfermeyer, Markus 1 Soucasaux Sousa, Rui 1 Vogt, John 1 Wang, Ping 1
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Published in...
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Business & Information Systems Engineering 1 Industrial Management & Data Systems 1 Journal of Open Innovation: Technology, Market, and Complexity 1 Journal of Services Marketing 1 Journal of business research : JBR 1 Journal of engineering and technology management : JET-M 1 Journal of open innovation : technology, market, and complexity 1 Logistics 1 Management Science 1 Maritime policy & management 1 The journal of services marketing 1
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Source
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ECONIS (ZBW) 7 RePEc 2 Other ZBW resources 2 EconStor 1
Showing 1 - 10 of 12
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Supply chain complexity and its impact on knowledge transfer : incorporating sustainable supply chain practices in food supply chain networks
Ahmed, Hareer Fatima; Hosseinian-Far, Amin; Sarwar, Dilshad - In: Logistics 8 (2024) 1, pp. 1-24
reduce supply chain complexity. The findings of this study highlight that process complexity significantly influences the …
Persistent link: https://www.econbiz.de/10014507567
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"Process or result?" : the paradoxical impact of customization strategies on consumer satisfaction and the role of digital nudges
Fu, Xiaorong; Ran, Yaling; Chu, Tianshu - In: Journal of business research : JBR 201 (2025), pp. 1-11
Persistent link: https://www.econbiz.de/10015590056
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A roadmap to critical redesign choices that increase the robustness of business process redesign initiatives
Tsakalidis, George; Vergidis, Kostas - In: Journal of open innovation : technology, market, and … 7 (2021) 3, pp. 1-17
The elaborate analysis of a business process (BP) typically informs its potential for business process redesign (BPR), but the latter is usually conducted in a non-systematic way. The purpose of this paper is the introduction of the Business Process Redesign Capacity Assessment (BP-RCA)...
Persistent link: https://www.econbiz.de/10012603868
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A roadmap to critical redesign choices that increase the robustness of business process redesign initiatives
Tsakalidis, George; Vergidis, Kostas - In: Journal of Open Innovation: Technology, Market, and … 7 (2021) 3, pp. 1-17
The elaborate analysis of a business process (BP) typically informs its potential for business process redesign (BPR), but the latter is usually conducted in a non-systematic way. The purpose of this paper is the introduction of the Business Process Redesign Capacity Assessment (BP-RCA)...
Persistent link: https://www.econbiz.de/10012620682
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The dynamics of drift in digitized processes
Pentland, Brian T.; Liu, Peng; Kremser, Waldemar; … - 2020
Persistent link: https://www.econbiz.de/10012203852
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Untangling process complexity in logistics delivery services with unpredictable service sequences : a mixed-method study of chemical tanker port calls
Wang, Ping; Vogt, John - In: Maritime policy & management 46 (2019) 3, pp. 344-366
Persistent link: https://www.econbiz.de/10012209490
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The impact of product-process complexity and new product development order winners on new product development performance : the mediating role of collaborative competence
Chaudhuri, Atanu; Boer, Harry - In: Journal of engineering and technology management : JET-M 42 (2016), pp. 65-80
Persistent link: https://www.econbiz.de/10011630580
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Customer and employee co-creation of radical service innovations
Melton, Horace; Hartline, Michael D. - In: The journal of services marketing 29 (2015) 2, pp. 112-123
Persistent link: https://www.econbiz.de/10011343388
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Customer and employee co-creation of radical service innovations
Melton, Horace; Hartline, Michael D. - In: Journal of Services Marketing 29 (2015) 2, pp. 112-123
by process complexity. Customer involvement in the development stage has no significant effect on service innovativeness …. Process complexity also mediates the positive influence of frontline employee and cross-functional team involvement in the NSD …
Persistent link: https://www.econbiz.de/10014905913
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Complexity as contingency in sales and operations planning
M.T. Thomé, Antônio; Soucasaux Sousa, Rui; F.R.R.S. … - In: Industrial Management & Data Systems 114 (2014) 5, pp. 678-695
, task complexity and process complexity and manufacturing operational performance. Scales are validated with structural … flexibility. Process complexity moderates the effect of S&OP practices, amplifying its impact upon all three performance …. Results are amplified by process complexity. The more complex are the manufacturing processes the larger the gains of S …
Persistent link: https://www.econbiz.de/10014826176
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