Information Systems outsourcing or subcontracting is a choice inspired by an organization to employ if not most, all of its Information Systems functions and procedures to a particular, or multiple external Information Systems businesspeople, who in return perform and manage the responsibilities...

The aim of this paper is to propose a management model which would assess the state of the business and indicate the improvement points, as well as to demonstrate the applicability of the model in a case of the postal company. An A'BA model is proposed which represents a combined application of...

Background: Over the last 20 years, process mining has become a vibrant research area due to the advances in data management technologies and techniques and the advent of new process mining tools. Recently, the links between process mining and simulation modelling have become an area of...

Background: Nowadays, organizations try to improve their performance by focusing on the business process orientation (BPO) perspective. This perspective views companies as a mixture of unified business processes. A few methodologies can be used for analysing BPO maturity state. The maturity...

Background The automotive world is on the threshold of a new era. Manufacturers are transforming themselves into suppliers of mobility services. Fundamentals for the transformation are customer processes combined with connectivity driven by the Internet of Things. Mobile payment serves as an...

The purpose of this study is to design information technology architectures to automate enterprise business processes. The company's IT architecture needs to be improved to support the vision and mission in accordance with the needs of the ongoing business process. Therefore, it is very...

The Software Companies of Bangladesh are using different types of agile models for software development. Although theoretically these models are worthy for small and medium projects, in practical case they are not so effective. In doing so, this paper tries to find out why do the agile models...

Research in operations management has traditionally focused on models for understanding, mostly at a strategic level, how firms should operate. Spurred by the growing availability of data and recent advances in machine learning and optimization methodologies, there has been an increasing...