Bank plays a vital role in the economy due to the function play by bank as financial intermediaries that link both surplus unit and deficit unit. As bank also has a control over the supply of the money, bank is known to be one of the stimuli that can stimulate the economic development of the...

Business process management (BPM) is a worldwide spread holistic management discipline which increases organizational performance by managing its business processes. A number of researchers indicate the need for further examination of the role of organizational culture in BPM and its maturity....

Worldwide, there are many Indigenous communities who distrust the Natural Resources industry due to historical economic, environmental, social, and cultural practices. These communities also often distrust National and Sub-National governments that regulate these industries. At the same time,...

Kotter's Eight Stage Process for Creating a Major Change is one of the most widely recognized models for Change Management, and yet there are few case studies in the academic literature that inquire into how this Process has been used in practice. This paper describes a Change Manager's Action...

This document provides additional materials and data analysis that complement the laboratory experiment described in the following article: Leukel, J.; Hubl, M. 2018. “The Role of Application Domain Knowledge in Understanding Supply Chain Process Models”. This supplement consists of the...

We are entering an era of great expectations towards our cities. The vision of “smart city” has been pursued worldwide to transform urban habitats into superior efficiency, quality and sustainability. This phenomenon prompts us to ponder what role the scholars in operations management (OM)...

Accounting regulations require firms to separately disclose the profits and losses fromdiscontinued operations. These discontinued operations are typically excluded from thedefinition of income used by investors, analysts, and other financial statement users. Barua, Lin,and Sbaraglia (2010) show...

The changing demands and challenging landscape of today's global economy have reshaped sectors of the economy and transform organizations. This transformation welcomes industries to develop its business acumen, invest in business process improvement and re-engineer its processes design and...

Purpose: Servitization is a rising trend as companies look for new revenue streams. This paper presents a study of customer care business model evolution in the smartphone industry. The paper identifies key changes in the business models during recent years and their implications for companies...