The progressing globalization processes and new technological solutions require the organization to constantly adapt to changes taking place in the environment. More and more companies implement process management, both at the strategic and operational levels, considering the project and...

The arrival of information technology in the 1980s and 1990s created an opportunity for business process reengineering. We argue that the arrival of next generation information technology for business - i.e. blockchain - creates a new set of similar opportunities, but this time across entire...

This study explores the characteristics that influence the success factors of accounting firms in the introduction of a RPA system. The RPA system success factors used in this paper are based on the measurements of the Technology Acceptance Model (TAM) and the Information System Success Model...

We study the behavioral effects of process automation on human workers interacting with automated tasks. We introduce a stylized model with two workers who complete their tasks sequentially, working toward a joint project to obtain a fixed payment plus a variable bonus that depends on how early...

This study makes a small contribution to the field of operations management and the knowledge-based industry. Drawing on theory and previous empirical findings, and employing necessary condition analysis, we sought to establish necessary conditions amongst several operations dimensions and firm...

The business process management is one of the great challenges facing business organisations today. The business and the surrounding environment are constantly changing, which inevitably leads to changes in the processes and the way they are managed. The technological development also plays an...

When it comes to the quality of the products, then it is the result of the increasing and increasingly diverse needs of the buyers. But when it is connected with the strong strengthening of competition, with the globalization of the world market, then it is the result of the development of...