In this research, a two-stage batch production–inventory system is introduced. In this system, the production may be disrupted, for a given period of time, either at one or both stages. In this paper, firstly, a mathematical model has been developed to suggest a recovery plan for a single...

We have considered a supplier–retailer system, that operates under an agreed coordinated policy, with an imperfect production process and a possibility of having demand fluctuation. In this paper, a dynamic planning process is proposed to deal with short-term demand fluctuations. To do this, a...

Mindfulness is a concept that refers to the attentiveness and alertness of people to detail. When applied properly, mindfulness improves the reliability of organizational processes, an important dimension to process quality. However, no study measures the cost of implementing mindfulness, which...

Measuring the performance of a business process and moreover, improving the reliability of critical business processes has become an important issue for most organisations. This paper describes how three companies from different business environments improved the reliability of specific business...