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~isPartOf:"Journal of business strategy"
~isPartOf:"Marketing Science"
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The service-enabled customer experience : a jump-start to competitive advantage
Gopalani, Anees
;
Shick, Kevin
- In:
Journal of business strategy
32
(
2011
)
3
,
pp. 4-12
Persistent link: https://www.econbiz.de/10009160067
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