Karbasi, Ata; Mahdikhani, Maryam; Gerschberger, Melanie; … - In: Business Process Management Journal 30 (2024) 6, pp. 1764-1782
production process variability and mitigates the negative relationship between production process variability and operational … performance. Practical implications Our findings suggest that managers should focus on reducing production process variability by … role of IT capabilities in reducing production process variability under environmental uncertainty. …
