Small and medium-sized enterprises face several challenges mainly related with lack of access to Finance frequently due to a lack of formal Accounting system and financial management, which leads to weaknesses in their internal financial capabilities. Moreover, from the supply side traditional...

With the ongoing dramatic drop in prices for smartphones in India and the broader developing world, new frontiers are opening up for the incorporation of mobile technology into public service delivery. Mobile services in the fields of education and health have already been widely disseminated,...

This paper studies how restricting data exchange between firms affects market competition in the app economy. The identification exploits iOS's privacy policy update, which limits apps from tracking users across other apps using identifiers. We find that the iOS update reduces startup app...

Recent years have been characterized by privacy regulations amid concerns of exploitative data collection and use, thereby also setting boundaries to the data economy that fuels today's ad-funded Internet. An example is Apple's App Tracking Transparency (ATT), which necessitates explicit consent...

How does firm size affect privacy protections offered to customers? On the one hand, it could be that larger firms use their size to amass more data. On the other hand, smaller firms may be less careful in their data protection practices. We empirically analyze a special subset of apps where...

This study identifies the influence of performance expectancy, effort expectancy, social influence, facilitating conditions, and trust on intention to use healthcare chatbots and apps among users in Bangkok, Thailand. The online convenience sampling method collected data from 387 healthcare...

Already before the present COVID-19 health crisis an emerging trend could be seen towards offering health services from a distance, called “e-health”. This trend, like so many other developments towards digitalisation of our societies, received a considerable impetus because of the COVID-19...