Karia, Noorliza; Hasmi Abu Hassan Asaari, Muhammad - In: The TQM Magazine 18 (2006) 1, pp. 30-43
Purpose – The purpose of this paper is to examine the impact of total quality management (TQM) practices on employees' work‐related attitudes, such as job involvement, job satisfaction, career satisfaction, and organizational commitment. Design/methodology/approach – The paper proposes and...