Social services within predominantly service-based public administration are undergoing constant reforms in response to evolving social circumstances. These reforms should align with international and constitutional principles, including the rule of law, the welfare state, and public governance,...

The reform of the Italian public administration has been a priority for at least two decades, with several major initiatives undertaken toward modernization and simplification. Notwithstanding laudable intentions, however, progress remains limited. This analysis is a case study of two reforms...

The citizens rightly expect that public services adjust their actions to the changing demands of the 21st century. The European Commission adopted on September 2000 “The European Code of Good Administrative Behavior” which provides a useful guide for Commission staff in their relations with...

This paper discusses Portugal’s Eighth and Ninth Reviews Under the Extended Arrangement and Request for Waivers of Applicability of end-September Performance Criteria (PC). Program implementation has remained broadly on track, in spite of a political crisis and significant legal...

Civil service reform is one of the most intractable yet important challenges for governments and their supporters today. However, civil service reform thus far has largely failed. Based on a review of existing literature, this paper presents principles for donors, governments, and advocates to...

Civil service reform is one of the most intractable yet important challenges for governments and their supporters today. However, civil service reform thus far has largely failed. Based on a review of existing literature, this paper presents principles fo

Financial control in local public administration must be efficient and effective. Now the question arises whether it should be cost-effective. When it discusses the effectiveness of financial control, place, often equate efficient and cost-effective, which give rise to perplexity among those...

Reform of public management mean consists of deliberate changes in the structure and processes of public sector organizations with the purpose of making them function better (Pollitt and Bouckaert, 2004, p. 8). Reform efforts need to be deliberate, which means planned ahead and well structured....