Search Results - subject:"Public Service Quality"

The influences of ambidexterity, new public management and innovation on the public service quality of government organizations

Alkaabi, Seema; Hazzam, Joe; Wilkins, Stephen; Dan, Sorin - In: Public performance & management review 47 (2024) 5, pp. 1110-1137

Persistent link: https://www.econbiz.de/10015184922

Fiscal transparency and public service quality association: Evidence from 12 coastal provinces and cities of China

Yang, Qiuxia - In: Journal of Risk and Financial Management 14 (2021) 1, pp. 1-14

This paper presents an evaluation index system of public service quality, which contains 35 indexes from the dimensions … assesses public service quality by using the methods of entropy weight order preference similarity to the ideal solution … (TOPSIS) and analyzes the effect of fiscal transparency on public service quality. The results show that the public service …

Persistent link: https://www.econbiz.de/10012611571

Fiscal transparency and public service quality association : evidence from 12 coastal provinces and cities of China

Yang, Qiuxia - In: Journal of risk and financial management : JRFM 14 (2021) 1/13, pp. 1-14

Persistent link: https://www.econbiz.de/10012415430

Austerity Programs and Services Quality Within Italian Municipalities. An Exploration of Trends and Evolving Practices

Francesca, Magno; Fabio, Cassia - In: Economia dei Servizi (2013) 3, pp. 239-258

In Italy, as in several other countries, the current crisis and subsequent austerity programs are challenging the service quality improvement process within public administrations. Local governments are particularly severely affected by financial constraints due to a significant reduction of...

Persistent link: https://www.econbiz.de/10010950550

The impacts of leadership in the quality of municipal public services.

L, Orlando Manuel Martins Marques de - In: Cuadernos de Gestión 12 (2012) 02, pp. 131-147

The present research work, based on some of the components of the Common Assessment Framework, sets to analyse the influence held by leadership in specific factors that constitute the organisational climate, and also the impact that these factors have on the quality of municipal public services....

Persistent link: https://www.econbiz.de/10010575535

MONITORING THE MANAGEMENT QUALITY OF THE PUBLIC ADMINISTRATION AREA BY USING THE COMPUTER APPLICATIONS

ELENA, VATUIU VIRGINIA; TEODORA, VATUIU - In: Journal of Knowledge Management, Economics and … 1 (2011) 2, pp. 2-2

Achieving fundamental management in public organizations involved in the public office holders and posts of leadership and execution in this area adds responsibility in managing all types of resources available to the public sector, namely human resources, information, material and financial....

Persistent link: https://www.econbiz.de/10009209758

Improving Public Services Through A Organizational Performance Management

Stăncescu, Ioana; Popeanga, Vasile; Vătuiu, Vergel; … - In: Annals of the University of Petrosani, Economics 10 (2010) 3, pp. 309-320

Organizational management, systemic approach, is known more as a system Management, that set of factors such as organizational, methodological information, decisions and relationships between them, as outlined, that will achieve objectives. Fundamental objective of management in public...

Persistent link: https://www.econbiz.de/10008853274