Contends that, as competition becomes truly international, as company boundaries blur, and expertise is recognized as a valuable resource, the strategy‐structure‐systems model appears static and mechanistic ‐ needing to be replaced with one that is in touch with today's highly complex...

Outlines the results of a departmental purpose analysis project undertaken with the administration section of Cumbria Social Service Inspection unit. The project compared the definitions of purpose and tasks perceived by administration staff with those of their main internal customers.

With continuous learning being so essential to corporate wellbeing in the future, the learning organization concept is seriously taking root. Examines how learning organizations are created.