Purpose The purpose of this paper is to ascertain and analyze the interactions among different barriers of 5S implementation in manufacturing organizations. Design/methodology/approach In this paper, 15 barriers affecting the implementation of 5S in manufacturing organizations have been...

Purpose – The purpose of this paper is to present the strengths, weaknesses, opportunities and threats of Six Sigma based on the perspectives of leading academics and practitioners. Design/methodology/approach – The approach taken was to collate opinions from a number of leading academics...

Purpose – The purpose of this paper is to identify upcoming challenges related to the implementation of Lean Six Sigma (LSS) principles and techniques. Particular emphasis is placed on the changes needed to ensure that LSS continues to support an organization's competitiveness....

Purpose – The purpose of this paper is to present the results of an initial survey on the implementation of costs of quality (CoQ) programmes in the UK telecommunications industry and to discuss the findings in the context of sustainable competitiveness. Design/methodology/approach – A...

Purpose – The purpose of this paper is to identify the relationships as to complementarities and redundancies of the main quality programs in large Brazilian companies by a comparative and critical analysis of their implementation in those companies. Design/methodology/approach – In the...

Purpose – Healthcare organizations have addressed current error issues by adopting quality programs, which usually include strategic human resource management (HRM). However, little research has focused on the determinants of successful quality programs at healthcare organizations. The purpose...

Purpose – The purpose of this study is to determine the criteria used by members of the textile and apparel chain to select overseas vendors. Of specific interest is the value (if any) of ISO 9000 registration, i.e. whether Canadian apparel buyers are influenced by such registration, and...

Purpose – The purpose of this paper is to examine the impact of total quality management (TQM) practices on employees' work‐related attitudes, such as job involvement, job satisfaction, career satisfaction, and organizational commitment. Design/methodology/approach – The paper proposes and...

Purpose – The objective of this paper is to present results of the study of the quality costing practices at four large successful multinational companies. Design/methodology/approach – The method of benchmarking was used for the purpose of this study. Company representatives, who were...