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~isPartOf:"International journal of hospitality management"
~subject:"Performance measurement"
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Performance measurement
Quality management
29
Qualitätsmanagement
29
Dienstleistungsqualität
19
Service quality
19
Hotel industry
16
Hotellerie
16
Customer satisfaction
11
Kundenzufriedenheit
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Firm performance
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Unternehmenserfolg
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Beziehungsmarketing
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Product quality
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Produktqualität
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Relationship marketing
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Gastgewerbe
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Hospitality industry
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Consumer behaviour
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Gastronomie
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Konsumentenverhalten
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Restaurant industry
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Hospital
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Environmental management
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Performance-Messung
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Taiwan
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Tourism employees
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Umweltmanagement
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AHP approach
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Food
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Molina Azorín, José Francisco
2
Pereira-Moliner, Jorge
2
Tarí, Juan José
2
Li, Pei-chi
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López-Gamero, Maria D.
1
López-Gamero, María D.
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Pertursa-Ortega, Eva M.
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Wu, Shwu-ing
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International journal of hospitality management
International journal of productivity and quality management : IJPQM
42
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
42
Total quality management & business excellence
26
The TQM journal : the international review of organizational improvement
25
International journal of quality & reliability management
24
International journal of production research
23
International journal of process management and benchmarking : IJPMB
14
Benchmarking : an international journal ; BIJ
11
Quality management journal : QMJ
10
International journal of production economics
9
International journal of services and operations management
9
International journal of six sigma and competitive advantage : IJSSCA
9
International journal of business excellence
7
The international journal of productivity and performance management : IJPPM
7
Amfiteatru economic : an economic and business research periodical
5
Business process management journal
5
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
5
International journal of quality and innovation
5
International journal of quality and service sciences
5
Journal of industrial engineering and management : JIEM
4
Socio-economic planning sciences : the international journal of public sector decision-making
4
The international journal of productivity and performance management
4
The service industries journal
4
Benchmarking : an international journal
3
Decision sciences : DS
3
Health care management review : HCM review
3
International journal of agile systems and management : IJASM
3
International journal of business performance and supply chain modelling : IJBPSCM
3
International journal of business process integration and management : IJBPIM
3
Journal of enterprise transformation : a joint publication of the Institute of Industrial Engineers and the International Council on Systems Engineering
3
Journal of health organization and management
3
Measuring business excellence : the journal of organizational performance management
3
Research paper / Strathclyde Business School
3
Accounting, auditing & accountability journal
2
Business strategy and the environment
2
Cambridge studies in comparative public policy
2
Cogent business & management
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Economic research
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Financial accountability & management : in governments, public services and charities
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1
Developing ambidexterity through quality management and their effects on performance
Pertusa-Ortega, Eva M.
;
Tarí, Juan José
; …
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012425201
Saved in:
2
How do dynamic capabilities explain hotel performance?
Pereira-Moliner, Jorge
;
Molina Azorín, José Francisco
; …
- In:
International journal of hospitality management
98
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013198480
Saved in:
3
The relationships between CRM, RQ, and CLV based on different hotel preferences
Wu, Shwu-ing
;
Li, Pei-chi
- In:
International journal of hospitality management
30
(
2011
)
2
,
pp. 262-271
Persistent link: https://www.econbiz.de/10008907651
Saved in:
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