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~isPartOf:"International journal of services technology and management"
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Search: subject:"Qualitätsmanagement"
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Dienstleistungsqualität
2
Quality management
2
Qualitätsmanagement
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Service quality
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AHP approach
1
AHP-Verfahren
1
China
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Dienstleistungsinnovation
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Financial sector
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Performance-Messung
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Jin, Zhanming
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Li, Jing-hua
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International journal of services technology and management
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
25
The TQM journal : the international review of organizational improvement
17
International journal of quality & reliability management
13
International journal of productivity and quality management : IJPQM
10
Lean Six Sigma : erfolgreiche Kombination von Lean Management, Six Sigma und Design for Six Sigma
8
Quality management journal : QMJ
8
International journal of six sigma and competitive advantage : IJSSCA
7
Qualitätskonzepte im Personalmanagement : Grundlagen und Fallbeispiele
7
Lean Six Sigma in service : applications and case studies
6
World class applications of Six Sigma : [real world examples of success]
6
Global business and organizational excellence : a review of research & best practices
5
International journal of production research
5
International journal of services and operations management
5
The international journal of productivity and performance management : IJPPM
5
A Productivity Press book
4
Benchmarking : an international journal ; BIJ
4
Controlling & Management review / Sonderheft : ZfCM : Zeitschrift für Controlling & Management
4
Global supply chain quality management : product recalls and their impact
4
Business process management journal
3
Europäische Hochschulschriften / 5
3
Health care management review : HCM review
3
International journal of business excellence
3
International journal of production economics
3
International journal of quality and innovation
3
International journal of quality and service sciences
3
Supply chain management : an international journal
3
Was kostet Qualität? : Wirtschaftlichkeit von Qualität ermitteln
3
Arbeits- und Systemgestaltung : Schriftenreihe des Arbeitswissenschaftlichen Instituts Bremen und des Steinbeis-Tranferzentrums für Innovative Systemgestaltung und Personale Kompetenzentwicklung der Universität Bremen
2
Berichte zum Generic-Management
2
Global practices in knowledge management for societal and organizational development
2
International journal of business information systems : IJBIS
2
International journal of business innovation and research
2
International journal of management & enterprise development : IJMED
2
International journal of management practice : IJMP
2
International journal of technology management : IJTM
2
Managementwissen für Studium und Praxis
2
Measuring business excellence : the journal of organizational performance management
2
Meffert Marketing Edition
2
Schriftenreihe Innovative betriebswirtschaftliche Forschung und Praxis
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ECONIS (ZBW)
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1
Quantitative models for service quality strategy implementation
Su, Ying
;
Peng, Jie
;
Jin, Zhanming
- In:
International journal of services technology and management
14
(
2010
)
2/3
,
pp. 163-187
Persistent link: https://www.econbiz.de/10003997669
Saved in:
2
New service development using GAP-based QFD : a mobile telecommunication case
Li, Jing-hua
;
Xu, Lei
;
Wu, Xiu-lan
- In:
International journal of services technology and management
12
(
2009
)
2
,
pp. 146-174
Persistent link: https://www.econbiz.de/10003855487
Saved in:
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