The success of any organization lies on the accessibility of customers. So, to achieve customer retention strategy service sectors need to have preparing quality service in any business direction in each and every dimension. The objective of the study was to indicate the effect of service...

Detecting defects in faulty products in advance is a critically important issue. To address this, modern production systems collect diverse sensor data at quality inspection stations to monitor the condition of the products. However, in many cases, the severity of defects tends to worsen...

This study conducted an in-depth assessment of municipal water quality management in the Zamboanga Peninsula Region of the Philippines. It aims to identify the key challenges and opportunities in ensuring safe and sustainable water resources for local communities. Through a comprehensive...

This study explores the controversies and available options surrounding the implementation of the ISO 9001:2015 quality management system in local government units (LGUs) within Zamboanga Peninsula (Region IX), Philippines. By employing a comprehensive mixed-methods approach, the study...

Control charts are a widely used tool for statistical process control and have been continuously researched and applied for several decades. If the underlying assumptions are guaranteed, traditional charts such as the Shewhart, EWMA or CUSUM chart are a reasonable choice for monitoring...

“Total quality management (TQM)” is responsible for improving the performance of an enterprise by prudently analyzing the touch points of an enterprise’s mission, vision, rules and regulations, and the customers, the enterprise is serving. The main argument to apply “Total quality...

Problem Definition: There is a fierce debate among practitioners regarding ad blockers. On one hand, ad blockers are considered a serious threat to content platforms because advertising is a key revenue driver. On the other hand, people also argue that ad blockers improve the advertising...

Recent advancements in machine learning (ML) algorithms have shown that ML predictive models can be used as a rapid and efficient monitoring tool. This study proposes the capability of Support Vector Regression (SVR) and Extreme Gradient Boost (XGB) algorithms to predict effluent Total Suspended...

The study developed and tested the level of total quality management and organizational performance of hotels in the SOCCSKSARGEN region. The test of the relationships were established and supported in the study. The study revealed the positive relationship between the two variables. The...

This study aimed to determine the level of compliance, commitment, involvement, and perception of SDO employees in the implementation of ISO 9001:2015 Quality Management System of the three Schools Division Offices in Region III namely Schools Division of Bataan, Schools Division of Bulacan and...