Asymmetric information can distort market outcomes. I study how the online disclosure of information affects consumers' behavior and firms' incentives to upgrade product quality in markets where information is traditionally limited. I first build a model of consumer search with firms' endogenous...

Over the past few years it has become increasingly clear that the physical consequences of climate change and the transition to a carbon-neutral economy are posing risks to companies and must be managed accordingly. At the same time, around half a million sites belonging to companies and other...

We derive the seller's utility maximizing selling mechanism in bilateral trade with interdependent values. Due to the interdependencies in valuations, finding the optimal mechanism is an informed seller problem. It turns out that the optimal mechanism is no longer a take-it-or-leave-it offer for...

This paper reports the results of a field study examining the use of TQM at 15 firms. The sample is drawn from winners and finalists of the RIT/USA Today Quality Cup. The authors interviewed 75 employees (5 per firm) including 14 executives, 44 middle managers, and 17 front line workers. The...

We investigate ratings quality across uncertain and normal times proxied by variations in economic policy uncertainty. We find that increased policy uncertainty is associated with weaker rating standards. This finding is unrelated to variations in macroeconomic conditions and holds when we use...

The aim of this paper is to carry out a systematic literature review about the relationships between quality management, innovation, and performance. For that end, a search was carried out in the Web of Science and Scopus databases, and 172 articles were selected. Results show that there is a...