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Front-office multitasking between service encounters and back-office tasks
Legros, Benjamin
;
Jouini, Oualid
;
Akşin, Zeynep
; …
- In:
European journal of operational research : EJOR
287
(
2020
)
3
,
pp. 946-963
Persistent link: https://www.econbiz.de/10012293987
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