Truck appointment systems (TAS) are a well-recognized method to smooth the peaks in truck arrivals at seaport container terminals and thereby reduce operation costs for the terminals and waiting times for trucking companies. This study analyzes the influence of different drayage patterns on the...

This paper analyzes court priority queuing behavior by examining the time lapse between when a case enters a court's docket and when it is ultimately disposed of. Using data from the Supreme courts of the United States, Massachusetts, and Canada we show that each court's docket features a slow...

We consider the problem of optimal information sharing in an unobservable single-server queue offering service at a fixed price to a Poisson arrival of delay-sensitive customers. The service provider observes the queue, and may share state information with arriving customers. The customers are...

We consider a bipartite queueing system (BQS) with multiple types of servers and customers, where different customer-server combinations may generate different utilities. Whenever a server is available, it serves the customer with the highest index, which is the sum of a customer's waiting index...

Autonomous vehicle-based storage and retrieval systems are commonly used in e-commerce fulfillment as they allow a high and flexible throughput capacity. In these systems, roaming robots transport loads between a storage location and a workstation. Two main variants exist: Horizontal, where the...

In this article, a special case of two coupled M/G/1-queues is considered, where two servers are exposed to two types of jobs that are distributed among the servers via a random switch. In this model, the asymptotic behavior of the workload buffer exceedance probabilities for the two single...

Purpose - This research studies a location-allocation problem considering the m/m/m/k queue model in the blood supply chain network. This supply chain includes three levels of suppliers or donors, main blood centers (laboratories for separation, storage and distribution centers) and demand...