This paper studies a multiclass queueing system with endogenous abandonments where congestion affects customers' abandonment behavior and vice versa. Our model captures this interaction by developing two closely related models: an abandonment model and a queueing model. In the abandonment model,...

We analyze a time-varying Mperi/Geo2timeScale/N queueing system. The arrival process is periodic Poisson. The service time of a customer has components in different time scales: length of stay (LOS) in days and departure time (hdis) in hours. This queueing system has been used to study patient...

Robot-based compact storage and retrieval systems (RCSRS) have seen many implementations over the last few years. In such a system, the inventory items are stored in bins, organized in a grid. In each cell of the grid, a certain number of bins are stored on top of each other. Robots with...

We consider a state-dependent single server queue with orbit. This is a versatile model for the study of service systems, where the server needs a non-negligible time to retrieve waiting customers every time he completes a service. This situation arises typically when the customers are not...