During pandemic seasons, queueing management that prevents customers in service systems from interacting with each other can be effective in reducing their risk of infection. In this paper, we aim to understand how queueing topologies and flow control policies influence customers' infection risk...

This paper studies customers' entry behavior and regulation strategy formulated accordingly in a multi-server Markovian queue with synchronous hybrid vacations. In case the system becomes empty, partial servers take incomplete vacations whereas the other servers take complete vacations. Unless...

Many goods and services are allocated through various booking systems. Queue-based booking systems are often thought to allocate goods more efficiently than random allocation because the time spent queuing signals an agent's valuation. This paper demonstrates that the opportunity cost of queuing...

The progress of mining industry has brought about serious environmental issues while promoting the world economy. Applying electric mine trucks can not only decrease emissions but also save operational cost for operators of open-pit mines. This paper focuses on the mine truck dispatching problem...

We study, theoretically and in the laboratory, three simple decentralized mechanisms to reallocate positions in a queuing problem. In our environment, players have heterogeneous values for time and arrive in random order to a queue before service starts. While waiting for service, they can...