A second Toronto airport has been proposed off-and-on for the past decade. The adequacy of the present runway system is studied for the important case of all aircraft operating on a single runway. Air traffic projections were inputs to a time-dependent model with separate queues for landings and...

For overlapping operations, the ALVs may need to process an unload transaction after processing a load transaction or vice versa. In such situations, the ALVs have to move from one QC location to another QC location or from one SC location to another SC location. In this section, we adopt the...

Coordination policies that balance server loads are well known for improving queueing-system performance. However, in queueing systems with independent service agents that may decline to participate in the coordination mechanism, a sustainable policy must not only benefit the system, but also...

How should a firm design a price-lead time menu and scheduling policy to maximize revenues from heterogeneous time-sensitive customers with private information about their preferences? We consider a queueing system with multiple customer types that differ in two dimensions, their valuations for...

In many service settings, customers have to join the queue without being fully aware of the parameters of the service provider (for e.g., customers at check-out counters may not know the true service rate prior to joining). In such “blind queues”, customers make their joining/balking...

We investigate whether the bid/ask queue imbalance in a limit order book (LOB) provides significant predictive power for the direction of the next mid-price movement. We consider this question both in the context of a simple binary classifier, which seeks to predict the direction of the next...

In a laboratory experiment, we compare two auction mechanisms that determine the sequence of service to queued customers. In the server-initiated auction, the server, when idle, sells the right to be served next to the highest bidding customer in the queue and distributes the proceeds among the...