) theory, fifteen initial readiness factors (RFs) are identified. The Fuzzy Delphi Method (FDM) then refines these factors to …

Purpose The purpose of this study is to identify the critical readiness factors (CRFs) that mainly affect the …

Purpose – The purpose of this paper is to determine the readiness factors that are critical to the application and …, organizational culture, communication, training, measurement, and reward systems are all commonly attributed readiness factors …/implications – The readiness factors identified are based on a review of the published literature. The external validity of the findings …

Purpose – The purpose of this paper is to reveal the readiness factors (RFs) which are required for the successful …