We study the use of non-monetary incentives based on reciprocity to facilitate capacity sharing between two service providers who have limited and substitutable service capacity. We propose a parsimonious game theory framework, in which two firms dynamically choose whether or not to accept each...

Trust and reciprocity promote cooperation and are key elements of a successful social life. This study investigated the framing effects on trust and reciprocity behaviors. Using an iterated one-shot within-subjects design, this study explored how trust and reciprocity decisions changed when the...

Oxytocin has been proposed to regulate human trust. Previous experiments supported this claim by demonstrating that exogenous and endogenous oxytocin is associated with trust (how much trust people place in strangers) and reciprocity (how much people reciprocate when trusted). However, recent...

Trust and reciprocity have paramount importance in cooperative relationships. The influence of psychological effects such as framing and anchoring on trust and reciprocity has been investigated; however, the impact of an order effect on them is still unexplored. The goal of our study was to...