Based on consumers' preferences, AI (artificial intelligence) recommendation automatically filters information, which provokes scholars' debate. Supporters believe that by analyzing the consumers' preferences, AI recommendation enables consumers to choose products more quickly and at a lower...

There has been much concern that social media, in particular YouTube, may facilitate radicalisation and polarisation of online audiences. This systematic review aimed to determine whether the YouTube recommender system facilitates pathways to problematic content such as extremist or radicalising...

Many successful recommendation approaches rely on the optimization of a single objective function for a single stakeholder (i.e., the customer) based on customer-product interaction records. In this paper, we argue that for two-sided marketplaces such as music streaming platforms, it is more...