Redesigning management is considered the most complex and difficult way to organizational and management changes, who involving the deep, dramatic, radical and fundamental work processes – mainly management – an organization, with major implications on the efficiency and effectiveness....

Organisations have processes to manage their business activities, often referred to as business processes. In today?s competitive global economy, automation of processes with appropriate technology is advantageous. However, the paradox of processes automation is the continuous evolution and...

Quality management, business process engineering and other business management change tools of the late 20th century are often denigrated in knowledge management literature as fads, with no permanent value. Other authors credit these tools with being predecessors of knowledge management.The...

This paper describes an approach that we have successfully developed and implemented for Business Process Modelling that combines the use of the Internet, web technologies in a collaborative environment. With the rapidly changing business environment of today, business processes, within and...