Shi, Rongrong; Yang, Baojun; Chu, Zhaofang; Lai, Fujun - In: Industrial Management & Data Systems 124 (2024) 7, pp. 2440-2466
the role of relationship commitment in simultaneously managing dependence and improving operational performance in … company size) that affect the effectiveness of relationship commitment. Design/methodology/approach Based on data collected …. Findings First, relationship commitment is necessary for 3PL users to manage dependence on 3PL providers and improve …