Purpose – The purpose of this paper is to examine how companies can influence customers’ repurchase intention and … repurchase intention and willingness to recommend, trust was directly and indirectly related to repurchase intention but was not … and repurchase intention. Trust and satisfaction mediate the link between RQ antecedents and repurchase intention and …

failure stage. It seeks to better understand the dynamics of consumer repurchase intention through a mediating effect of … explanation strategies with the eye to foster greater customer repurchase intention. Originality/value The results are …. Findings Results reveal that all four dimensions of explanation have significant partial mediating effect on repurchase …

the investment model and seeks to predict consumers’ repurchase intention. Design/methodology/approach – Data from a … consumers’ repurchase intention. Originality/value – Using the investment model of commitment processes, the study provides … useful information on consumer-brand relationships and repurchase intention.  …