Search Results - subject:"Reputation Management"

Reputation on the line : the Starbucks cases

Hutt, Roger W. - In: Journal of business strategy 37 (2016) 1, pp. 19-26

Persistent link: https://www.econbiz.de/10011518284

Debunking the myth of denial's effectiveness in crisis communication : context matters

Coombs, W. Timothy; Holladay, Sherry Jean; Claeys, An-Sofie - In: Journal of communication management : an international … 20 (2016) 4, pp. 381-395

Persistent link: https://www.econbiz.de/10011645665

Formative reputation : from being an organizational asset to becoming a process in the making

Baka, Vasiliki - In: Corporate reputation review : an international journal 19 (2016) 2, pp. 152-165

Persistent link: https://www.econbiz.de/10011552627

High/low reputation companies' dialogic communication activities and semantic networks on Facebook : a comparative study

Hong, Yoo Jung; Shin, Donghee; Kim, Jang Hyun - In: Technological forecasting & social change : an … 110 (2016), pp. 78-92

Persistent link: https://www.econbiz.de/10011610845

Managing the reputation of the banking industry after the global financial crisis : implications of public anger, processing depth and retroactive memory interference for public recall of events

Kottasz, Rita; Brennett, Roger - In: Journal of marketing communications 22 (2016) 3, pp. 284-306

Persistent link: https://www.econbiz.de/10011613165

Reputation premium and reputation management : evidence from the largest e-commerce platform in China

Fan, Ying; Ju, Jiandong; Xiao, Mo - In: International journal of industrial organization 46 (2016), pp. 63-76

Persistent link: https://www.econbiz.de/10011651134

QuanTM: A Quantitative Trust Management System

West, Andrew G; Aviv, Adam J; Chang, Jian; Prabhu, Vinayak S - 2009

trust management and reputation management to create a novel method for policy evaluation. Trust management, while effective … situations of partial trust. Reputation management provides a means to quantify trust, but lacks delegation and policy …

Persistent link: https://www.econbiz.de/10009439114

CSR as crisis risk: expanding how we conceptualize the relationship

Coombs, Timothy; Holladay, Sherry - In: Corporate Communications: An International Journal 20 (2015) 2, pp. 144-162

a direct function of CSR’s increasingly important role in reputation management. CSR has become an important aspect of …

Persistent link: https://www.econbiz.de/10014692256

Measuring client-based corporate reputation in B2B professional services: scale development and validation

Walsh, Gianfranco; Beatty, Sharon E; Holloway, Betsy Bugg - In: Journal of Services Marketing 29 (2015) 3, pp. 173-187

Purpose – The purpose of this paper is to develop and validate a client-based reputation of business-to-business professional services firms scale (PSF-Rep) which measures clients’ perceptions of the reputation of professional service provider firms. So far, no multidimensional scale exists...

Persistent link: https://www.econbiz.de/10014906068

Shorting ethos : exploring the relationshio between Aristotle's Ethos and reputation management

Shanahan, Ford; Seele, Peter - In: Corporate reputation review : an international journal 18 (2015) 1, pp. 37-49

Persistent link: https://www.econbiz.de/10010514006