This paper investigates the selection criteria and success factors of retailers within mixed-use developments in Shanghai, from the 2009 financial crisis to the COVID-19 pandemic. By using Multiple Criteria Decision Making focused on three groups of key performance indicators: External,...

There has been a noticeable shift in the relative composition of the industry in the developed countries in recent years; manufacturing is decreasing while the service sector is becoming more important. However, currently most simulation models for investigating service systems are still built...