DUAN, ZHE; BAYKAL-GÜRSOY, MELIKE - In: Asia-Pacific Journal of Operational Research (APJOR) 31 (2014) 02, pp. 1440003-1
-server retrial queue analyzed in Keilson and Servi [Keilson, J and L Servi (1993). The matrix M/M/∞ system: Retrial models and Markov …