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  • Search: subject:"SERPVAL Scale"
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Year of publication
Subject
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Measurement 1 Personal Values 1 SERPVAL Scale 1 Services Management 1 Services Marketing 1
Type of publication
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Book / Working Paper 1
Language
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English 1
Author
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Fernandes, Joana Cosme 1 Lages, Luis Filipe 1
Institution
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Faculdade de Economia, Universidade Nova de Lisboa 1
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FEUNL Working Paper Series 1
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RePEc 1
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The SERPVAL scale: a multi-item scale for measuring service personal values
Fernandes, Joana Cosme; Lages, Luis Filipe - Faculdade de Economia, Universidade Nova de Lisboa - 2002
associated with buying a service: the Service Personal Values (SERPVAL) scale. Insights from an empirical study of 386 service …
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