Search Results - subject:"SOR theory"

Proposing and empirically investigating a mobile-based outpatient healthcare service delivery framework using stimulus-organism-response theory

Chudhery, Muhammad Adnan Zahid; Safdar, Sarah; Huo, Jiazhen - In: IEEE transactions on engineering management : EM 70 (2023) 8, pp. 2668-2681

Persistent link: https://www.econbiz.de/10014364618

Mobile social commerce content, consumer emotions and behaviour

Liu, Yang; Li, Qi; Edu, Tudor; Fam, Kim-Shyan; Zaharia, … - In: International journal of consumer studies 47 (2023) 4, pp. 1315-1334

Persistent link: https://www.econbiz.de/10014325965

Exploring factors influencing impulse buying in live streaming shopping : a stimulus-organism-response (SOR) perspective

Lin, Shu-Chiung; Tseng, Hsiao-Ting; Shirazi, Farid; … - In: Asia Pacific journal of marketing and logistics 35 (2023) 6, pp. 1383-1403

Persistent link: https://www.econbiz.de/10014286055

Tourists’ perceived destination image and heritage conservation intention: a comparative study of heritage and film-induced images

Zhang, Su; Lo, Yin-Hsi - In: International Journal of Tourism Cities 10 (2023) 2, pp. 469-490

Purpose Kaiping Diaolou in Guangdong Province, China, is a UNESCO World Heritage site that is often used as a film location. This study aims to investigate the antecedents of film-induced heritage conservation behaviour in tourists visiting Kaiping Diaolou. The conceptual premises of...

Persistent link: https://www.econbiz.de/10015347710

Detection of readers' emotional aspects and thumbs-up empathy reactions towards reviews of online travel agency apps

Hossain, Md Shamim; Rahman, Mst Farjana - In: Journal of Hospitality and Tourism Insights 7 (2023) 1, pp. 142-171

Purpose The main goal of this study is to employ unsupervised (lexicon-based) learning approaches to identify readers' emotional dimensions and thumbs-up empathy reactions to reviews of online travel agency apps based on appraisal and stimulus–organism–response (SOR) theories....

Persistent link: https://www.econbiz.de/10015350933

Enhancing digital service communication strategies

Lee, Seonjeong Ally; Oh, Haemoon - In: Journal of Hospitality and Tourism Technology 15 (2023) 1, pp. 156-169

Purpose Based on stimulus-organism-response theory, this study aims to explore how digital service communication strategies affected customers’ e-service agent use intentions through perceived warmth and competence. Design/methodology/approach A 2 × 2 scenario-based experiment was conducted...

Persistent link: https://www.econbiz.de/10014874031

Exploring users' adoption intentions in the evolution of artificial intelligence mobile banking applications : the intelligent and anthropomorphic perspectives

Lee, Jung-Chieh; Chen, Xueqing - In: International journal of bank marketing 40 (2022) 4, pp. 631-658

Persistent link: https://www.econbiz.de/10013396386

I won't touch money because it is dirty : examining customer's loyalty toward M-payment

Goel, Pooja; Garg, Aashish; Sharma, Anuj; Rana, Nripendra P. - In: International journal of bank marketing 40 (2022) 5, pp. 992-1016

Persistent link: https://www.econbiz.de/10013396457

Customer perceptions of value, satisfaction, and loyalty in the social media era : insights from electrical home appliances in an emerging economy

Md Uzir Hossain Uzir; Ishraq Jerin; Abu Bakar bin Abdul … - In: International journal of quality and innovation : IJQI 6 (2022) 2, pp. 190-230

Persistent link: https://www.econbiz.de/10013257353

Customer loyalty for retailers' growth in Bangladesh : do retailer qualities (attributes and awareness) influence satisfaction and loyalty?

Ahasanul Haque; Chowdhury, Naila Anwar; Md Uzir Hossain Uzir - In: International journal of quality and innovation : IJQI 6 (2022) 2, pp. 231-252

Persistent link: https://www.econbiz.de/10013257371