In this paper, we examine the job stability of workers in a wide range of flexible staffing arrangements: agency … two data sources in our analysis. The first is a nationwide survey of employers on their use of flexible staffing … types of flexible staffing arrangements and the extent to which employers move workers in these positions into regular …

-term staffing decisions which fits to the needs of manufacturing-to-order companies. The model is based on qualification profiles …

This paper develops methods to determine appropriate staffing levels in call centers and other many-server queueing … significant time variation in the arrival rates. The main contribution is a flexible simulation-based iterative-staffing algorithm …, abandonment probabilities, and average waiting times--are stable as well. The ISA staffing and performance agree closely with the …

following question is addressed: How many servers are required (staffing) and how does one match them with customers (control …) to minimize staffing cost, subject to class-level quality-of-service constraints? We tackle this question by … characterizing scheduling and staffing schemes that are asymptotically optimal in the limit, as system load grows to infinity. The …