Ritchie, William J.; Gallagher, Scott; Melnyk, Steven A.; … - In: International journal of corporate social … 9 (2024) 1, pp. 1-13
Quality standards (QS) (e.g., ISO 9001) play an important role in assuring the quality of goods and services for organizational stakeholders on a global scale. Recent work has highlighted the role of QS in communicating corporate social responsibility (CSR) practices to a firm's stakeholders...