Guerrero‐Cusumano, José‐Luis; Selen, Willem J. - In: Business Process Management Journal 3 (1997) 3, pp. 205-217
Summarizes the main points of divergence between the French EAQF, German VDA 6, and USA QS 9000 standards in the …, while at first these developments point at a proliferation of quality standards, international quality standards in the …