Purpose – An interview with Polly LaBarre, co‐author of Mavericks at Work. Design/methodology/approach – This briefing is prepared by an independent interviewer. Findings – LaBarre outlines the rationale behind the launch of her book (co‐authored with William C. Taylor), and shares her...

Purpose - The aim of this contribution is to propose a first overview of the strategic plans in the Belgian Federal Administration and to analyse the process of strategic planning itself. Design/methodology/approach - In the first part, the strategic plans are analysed in order to understand the...

Purpose – The purpose of this paper is to present a conceptual framework for merging the strategic management process, the managerial decision‐making process and the six‐sigma process into a single, unified decision model. Design/methodology/approach – The methodology involves each of...

Purpose – The aim of this contribution is to propose a first overview of the strategic plans in the Belgian Federal Administration and to analyse the process of strategic planning itself. Design/methodology/approach – In the first part, the strategic plans are analysed in order to understand...

Purpose – The purpose of this paper is to examine the case for the incremental development of corporate strategy and related issues of management development. Design/methodology/approach – A background in consultancy and management development in the UK and abroad is used to examine the...

Purpose – The purpose of this research is to show that small or medium enterprises (SMEs) have significant impacts on supply chain performance. They may take the roles of suppliers, producers, distributors, and customers. In this paper large firms and SMEs are compared in terms of strategic...

Purpose – This article examines the trends that will likely define the future of the retail banking industry in the next decade and the strategic imperatives for success. Design/methodology/approach – Scenario technology and trend analysis. Findings – Large players will generate higher...

Purpose – The purpose of this paper is to develop and apply a framework that examines the effectiveness and efficiency of managing knowledge in organizations for competitive advantage. Design/methodology/approach – Reviews knowledge management and strategic cost management literatures to...